Product details — Authentication & Identity

OneLogin

This page is a decision brief, not a review. It explains when OneLogin tends to fit, where it usually struggles, and how costs behave as your needs change. This page covers OneLogin in isolation; side-by-side comparisons live on separate pages.

Jump to costs & limits

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Last Verified: Jan 2026

Based on official sources linked below.

Quick signals

Complexity

High

Workforce IAM is operationally heavy because rollout and policy ownership span the whole organization, even if the tooling is managed

Common upgrade trigger

Need stronger conditional access and advanced policy controls

When it gets expensive

The operational cost is policy ownership and rollout discipline, not just licensing

What this product actually is

OneLogin is workforce IAM for SSO and MFA across SaaS apps, commonly evaluated against Okta and Entra. Pick it when governance and workforce access control are the problem.

Pricing behavior (not a price list)

These points describe when users typically pay more, what actions trigger upgrades, and the mechanics of how costs escalate.

Actions that trigger upgrades

Need stronger conditional access and advanced policy controls
Need governance workflows like access reviews and lifecycle automation
Need enterprise support and higher assurance security posture
Need to standardize identity across multiple business units and apps
Need tighter ecosystem alignment with a primary vendor (Microsoft, etc.)

When costs usually spike

The operational cost is policy ownership and rollout discipline, not just licensing
App-by-app onboarding often requires testing and attribute mapping
Migrations require staged cutovers to avoid widespread login failures
Identity incidents are outages; monitoring and runbooks are mandatory
Workforce IAM tooling doesn’t replace CIAM product needs

Plans and variants (structural only)

Grouped by type to show structure, not to rank or recommend specific SKUs.

Plans

Base - Per-user licensing - Workforce SSO and baseline controls (see pricing page)
Security - Add-ons - MFA and advanced security controls (see pricing page)
Governance - Add-ons - Reviews/lifecycle workflows where applicable (see pricing page)

Costs & limitations

Common limits

Not designed for product-embedded customer CIAM use cases
Governance maturity varies by org needs (access reviews/lifecycle depth)
Integration depth depends on your SaaS estate and attribute mapping needs
Policy complexity can become operational debt without ownership
Switching costs increase once many apps depend on the IdP
Advanced enterprise requirements may push evaluation toward Okta/Entra

What breaks first

Rollout friction as more apps and teams adopt centralized SSO
Policy drift when multiple admins change settings without governance
B2B partner/contractor access complexity without clear models
Switching cost once identity is embedded across the org’s SaaS estate
Mismatch when teams try to use workforce IAM for customer auth

Fit assessment

Good fit if…

Organizations needing workforce SSO + MFA across many SaaS apps
IT/security teams owning access policy and app onboarding
Companies consolidating workforce identity providers
Mixed SaaS environments that need federation and directory alignment
Teams prioritizing managed workforce identity over custom build

Poor fit if…

You need customer login (CIAM) inside your product
You need product-level multi-tenant identity primitives
You want usage-based MAU pricing for customer identity
You need deep Microsoft-first alignment (often favors Entra)
You need the broadest possible ecosystem and governance depth (often favors Okta)

Trade-offs

Every design choice has a cost. Here are the explicit trade-offs:

Managed workforce identity → Not appropriate for CIAM inside your product
Centralized control → Requires org-wide rollout and change management
SSO/MFA baseline → Advanced governance depth may require upgrades or alternatives
Broad integrations → Still needs per-app testing and attribute mapping
Reduced engineering burden → Ongoing vendor dependency becomes part of TCO

Common alternatives people evaluate next

These are common “next shortlists” — same tier, step-down, step-sideways, or step-up — with a quick reason why.

Okta — Same tier / workforce IAM

Compared when evaluating workforce SSO/MFA solutions with deep enterprise integrations and governance.
Microsoft Entra ID — Same tier / workforce IAM

Considered for Microsoft-first organizations choosing a workforce identity baseline.
Auth0 — Step-sideways / CIAM

Shortlisted when the real need is customer identity rather than workforce IAM governance.

Sources & verification

Pricing and behavioral information comes from public documentation and structured research. When information is incomplete or volatile, we prefer to say so rather than guess.